Cancel an application
Cancels an application that is currently under review (status: "processing"). A processing application whose automated review could not finish cannot be cancelled and returns 409 APPLICATION_INVALID_STATUS; contact support to close it. Cancelling an application that is already cancelled returns 200 with the application unchanged. Applications in any other status (pending, approved, rejected) cannot be cancelled and return 409 APPLICATION_INVALID_STATUS. Cancelled applications cannot be resubmitted; create a new application instead.
Authorizations
Path Parameters
"app_1A2b3C4d5E6f7G8h9I0jKl"
Response
The cancelled application
- Option 1
- Option 2
- Option 3
- Option 4
Unique application identifier
^app_[0-9A-Za-z]{22}$Current lifecycle status of the application
pending, processing, approved, rejected, cancelled "pending"
Timestamp when the application was created
"2026-01-15T09:30:00.000Z"
Timestamp when the application was last modified
"2026-01-15T09:30:00.000Z"
customer_onboarding Client-provided identifier for cross-referencing. Omitted when the client did not supply one. 1-255 characters from A-Za-z, 0-9, underscore, hyphen, colon, and period — no spaces.
^[A-Za-z0-9_\-:.]{1,255}$"ext-12345"
Timestamp when the application was submitted for review. Omitted while still in progress.
"2026-01-15T09:30:00.000Z"
Machine-readable failure code on rejected applications. Omitted on non-rejected applications.
rejected_by_ops, compliance_denied Customer-facing failure message accompanying failureCode. Omitted on non-rejected applications.
Whether a corrected application will be considered. true: correct the data and submit a fresh application. false: the decision is final, do not resubmit. Omitted on non-rejected applications.
Where the review of a processing application stands. automated: Conduit's automated review is still running. operator: the automated review finished without a decision, or Conduit has an open request for information about the application. A Conduit operator owns the next step unless the request needs your answer. operator means no automated decision will come; expect a decision or a request for information from Conduit. Present only while status is processing.
automated, operator Customer this onboarding application produced. Omitted while the application is still being reviewed; present after approval persists the customer row.
^cus_[0-9A-Za-z]{22}$People declared on the submission, in submit order: the owners, controlling persons and legal representatives of a business, or the one account holder of an individual. Omitted before the application carries a submission.
Integrator guidance for the resubmission. Present only on a rejected application whose resubmittable is true. A fixed line — display or log it, do not parse it. Omitted on non-rejected applications and on final rejections.
Questions to address in the resubmission. Present only on a rejected application whose resubmittable is true when Conduit asks for more information. Omitted otherwise.